This is the second installment of a two-part series on People and Processes. In Part I, AirPro President Keith White, Jr. shared how we prioritize people and processes to deliver quality industrial solutions—because behind every industrial fan is a team that makes it possible. In Part II, we learn how precision and promises keep us on schedule for every order.
Order Precision
Once the customer approves the fan design, the project moves to order processing. Essential to this phase is expediency. Here we schedule every operation, providing manufacturing with time expectations and information needed to execute the order—a critical step that drives our quality and on-time performance. Expediency ensures we complete and ship the product within our promised shipping window. Meeting shipping deadlines is of paramount importance to us, as our 95% on-time delivery rate hinges on it. If we make a promise to the customer, we do everything in our power to keep that promise. Production shoulders the weight of that responsibility.