By Keith White, Jr.

Typically in manufacturing, a customer purchases a product and the vendor agrees to ship that product by a certain date. Seems like a simple business-to-business transaction, right? Unfortunately, for anyone involved in manufacturing for any length of time we know things do not always proceed this way. Sometimes on-time delivery feels more like the exception than the rule, and at AirPro that’s not good enough for us. 

by Keith White Jr

Most people have experienced the keen frustration of slow response times from a business or vendor. Send an inquiry and wait two weeks just for an automated response. It’s particularly frustrating when the customer wants to place an order. The order cycle seems universal to most industries and businesses, but moving through it efficiently does not always happen.

Lee Free from Centro, Inc.

One of the most interesting sales reps in the industrial fan industry hails from Shelby County, Tennessee and if asked in the 1980s if he would be a Division Sales Manager for a supplier of automation and product solutions, he probably would have given the side-eye and kept walking. In this month’s Rep Highlight we introduce you to Mr. Lee Free of Centro, Inc.

Cleveland, OH, best known as the hometown of NBA superstar Lebron James, is also home to one of the leading industrial air filtration and ventilation companies in the U.S. right now. 3B Air Systems specializes in air filtration systems with a particular focus on customer success. For these reasons, Mike Krayer, owner and founder of 3B Air Systems, is the focus of this month’s AirPro Rep Highlight.